ABI Research

CareAR Leader in Enterprise Augmented Reality

This competitive assessment compares prominent platform operators offering end-to-end augmented reality solutions, primarily covering remote assistance, training, and guided workflow use cases for both mobile devices and smart glasses.

ABI Research ranked CareAR a Leader and Top Innovator based on characteristics such as strength in innovation with notable integration dynamics and time to value for its CareAR® Assist, and CareAR® Instruct platforms.

Fill in this form to download their detailed analysis of CareAR as well as the methodology used to evaluate vendors.

Michael Ramsey


“Service teams today are challenged with solving problems in increasingly complex situations, especially in light of COVID-19. They want to increase efficiency, reduce operational costs, and improve customer outcomes—all while ensuring employee safety. Together with CareAR, ServiceNow is delivering digital experiences that empower service teams to better solve problems remotely so work can be completed efficiently and safely.”

Michael Ramsey
VP of Product Management, ServiceNow