SERVICE COUNCIL RESEARCH INSIGHT
Building an Innovative Service Business Through Augmented Reality
More and more service leaders are recognizing the important role that visual support technologies play in delivering service excellence.
Download this research insight and discover::
- The top 5 methods of resolution that field technicians turn to when stuck on the job
- Ranking of the least favorite part of a field service engineer’s day-to-day job
- The major issues augmented reality will solve for field service organizations
In this report . . .
As the job gets more difficult, field service engineers require innovative technology
Field service technicians need better access to information
Service leaders are recognizing the importance of Augmented Reality
“If organizations wish to stay competitive in 2023 and beyond, it will become critical to make investments in these types of technologies a priority.”