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PARTNER WEBINAR

AR Revolutionizes Customer Service:

How TCS and CareAR Empower Telecom Organizations

ON DEMAND

Kamran-Khan
Jayshree-Kottapalli

Watch this exclusive webinar to learn how CareAR and TCS together can enhance your CRM, Contact Centre, and AI bot solutions. With remote and self-solve solutions, you can establish sustainable customer service and field service operations.

In This Session You Will Learn. . .


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The challenges of traditional customer self-service methods

We will discuss the limitations of text-based manuals and guides and how this negatively impacts the customer experience and bottom-line profitability.

The power of AR and AI for customer self-solve solutions

How interactive, step-by-step guidance, visual 3D models and instructions, AI verification, and remote support guide customers through troubleshooting steps, product setup, and more.

The positive results achieved in a real-world telecom case study

We will share measurable results, including lower customer product return rates, reduced call center volume, reduced site dispatches, and increased book-to-bill cycle.

Meet The Presenters


Kamran-Khan

Kamran Khan

Director, Partner Alliances, CareAR

Jayshree-Kottapalli

Jayshree Kottapalli

Sr. Industry Advisor- CMI CTO, Sustainable Satcom & Communications, Tata Consultancy Services