ON DEMAND WEBINAR

Close the Field Service Experience Gap with AR Digital Work Instructions

Mark Oakley Craig Nelson

Discover how innovative service organizations equip field technicians with digital work instructions to provide point-of-need resources, unforgettable learning, and engaging, scalable training solutions. In this session, Xerox L&D will share their success using CareAR to tackle the challenges posed by a retiring workforce and loss of experienced field service knowledge to revolutionize learning enablement.

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Webinar Highlights


field service worker

Field Service Learning Challenges

A decline in the quality of service and support by field service technicians.

Save Time and Money

A Real-World Application

How Xerox is using CareAR Experience Builder to improve learning outcomes across global field service teams.

digital work instructions

The Benefits of Digital Work Instructions

See how AR visual guidance boosts field technician job performance, reduces training duration and costs, and yields higher learner satisfaction.

Meet Your Presenters


Mark Oakely

Mark Oakley

Global Learning Innovation & Remote Lead, Xerox
Craig Nelson

Craig Nelson

Senior Director, Professional Services, CareAR